Why does shipping take longer now?
There are fewer flights than before because of covid-19
Rigorous QC inspection of fabrics, zippers, seams, trim and patterns, interiors, linings, etc.
Each package is strictly disinfected to ensure hygiene and safety.
The way we send goods overseas is by shipping
Reception time = Processing time (usually 48 hours)+14 to 21 days
Cooperative logistics companies are Shenzhen Qianhai Yuntu Logistics Co., LTD. (YunExpress) and Beijing YANWEN Cultural Relics Flow Co., LTD. (YANWEN EXPRESS).
No overseas warehouses so far
Please refer to the table below for shipping information for your destination country:
nation
shipping
method
Order for goods
The amount
Transportation cost
shipping
time
America
Canada
United Kingdom
Australia
Switzerland
NZ
France
Germany
Italy
Spain
Sweden
Belgium
Denmark
Luxembourg
Poland
Holland
Portugal
Hungary
Austria
Czech Republic
Ireland
Republic of Lithuania
Slovenia
Slovakia
Standard shipping
$0 to $68.99
$8.99
14 ~ 21
Working day
$69 +
gratis
Express transportation
$0 to $74.99
$12.99
10 ~ 15
Working day
$75 +
$8.99
Air transportation
/
$15.99
7 ~ 10
Working day
Other countries
upcoming
Note: Some islands in the United States (such as Hawaii, Las Vegas, etc.) do not offer shipping services.
Starting in August, shipping rates may increase by 20 percent during the peak season.
Additional note:
1. After the order is paid, the warehouse needs 1-3 days to process your order. You will be notified once your order has been shipped.
2. We will make every effort to deliver your package as soon as possible. However, due to invalid addresses and customs clearance issues, additional time may be required.
3. If there are any shipping problems with your package, you must contact customer support within 180 days of placing your order. For questions about your order, please contact (reply email within 24 hours):support@saanbay.com
How do I know my order has been shipped?
After your order has been shipped, we will send you an email with your tracking number and a link that you can track online. Failure to receive a notification email is usually caused by:
1. The email went into the spam folder
2. The email is blocked by the mail server
3. The filter in your account Settings blocks email
4. The network is faulty
5. Wrong email address
If you experience any of the above issues, just check your spam folder, account Settings, and network, and make sure our emails get into your inbox safely, just in case you might miss some of our important notification emails.
For questions about orders :canan369369@163.com